Global Hospitality and Tourism: Julian & Kim MacQueen Guest Experience Management

Degree:Bachelor of Science (B.S.)
Major:Global Hospitality and Tourism Management
Specialization:Julian & Kim MacQueen Guest Experience Management
Minor:Global Hospitality and Tourism Management
Department:Building 76, Room 109
(850) 474-2774
CIP Code:52.0901
Semester Hours Required For Degree: 120

The Julian and Kim MacQueen Guest Experience Management Program housed within the Department of Global Hospitality & Tourism Management employs a global approach to education via world-wide experiential learning opportunities enabling graduates to serve a multinational clientele. Students will be prepared to fill the growing international demand for leadership positions in resorts, events, convention and visitors bureaus, sport facilities, food and beverage, travel and tourism, spas, airlines, hotels, amusement parks, casinos, cruise lines, private clubs, and more. The complex nature of this industry requires creative problem solving, technical knowledge, communication skills, and leadership. 

Broad-based views of the guest experience management, hospitality, and tourism disciplines are offered through a common core of courses that promote an understanding of the interrelationships among the global hospitality and tourism industries, based on the underlying concepts of quality guest experience management and predictive analytics. This approach allows students to customize an emphasis and provides flexibility in career changes.

Program Requirements

In addition to the University’s general requirements, students seeking the B.S. in Global Hospitality and Tourism: Guest Experience Management must meet the requirements listed below.

A minimum course grade of “C” is required in all College of Business prerequisites and courses. Additionally, students must earn a 2.5 cumulative GPA in the major. No more than 24% of the program requirements for this degree may be in traditional business subjects. Students who wish to include extensive business coursework in their program should declare the B.S.B.A. in Global Hospitality and Tourism / Revenue Management and Predictive Analytics degree program (See Global Hospitality and Tourism, BSBA section). Students should consult their advisor regarding courses which may satisfy both the General Education requirements and common prerequisites.